Group Travel Guidelines

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Minimum size
  • Economy Class – min. 10 passengers
  • Premium Economy – min. 6 passengers
  • Business Class – min. 6 passengers
Deposit
  • $200.00 per person peak season – 01st May-30th Sep
  • $100.00 per person low season – 01st Oct-30th Apr
  • Deposit refunds in case of group cancellation:
    • 1)  Up to 91 days before departure : deposit is 100% refundable
    • 2)  From 90 to 61 days before departure: deposit is 50% refundable
    • 3)  Less than 60 days before departure: Deposit is NON-REFUNDABLE
    • 4)  In case of group materialization over 90% booked seats, the deposit for cancelled seats is refundable.
  • Deposit refunded once all tickets are issued, less penalties.
Deposit forms of payment
  • Credit Card (AX, CA, DC, VI)
  • Check (Must be received 45 days before departure and cleared 30 days before departure
  • EMD
  • VMPD –Canada  (Copy must be sent to LOT groups)
Refund
  • Tickets are NON REFUNDABLE
  • WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER
  • No Waiver will be given for hospitalization or illness
Reservation changes
  • Date or routing changes can cause fare recalculation.
  • Booking can be changed on return part of journey only.
  • OW routing reservation cannot be changed
  • Master PNR cannot be reduced below minimum group size
  • Penalty for reservation changes after ticketing is $150
Deviations
  • Deviation Fee $150
  • Maximum 10% of group participants can deviate on return flight only.
  • Booking can be changed on return part of journey only.
  • OW routing reservation cannot be changed.
  • Master PNR cannot be reduced below minimum group size.
  • Itinerary must be the same for all passengers
Changing group size
  • Increasing group size may cause fare recalculation.
  • In case of decreasing group size below 10 seats in economy class, 8 seats in premium economy class or 6 seats in business-individual bookings have to be made.
Names
  • All names required at least 31 days prior to departure.
    • Last name ,-fist name –middle name (use this format only)  must match passport
    • Gender , date of birth –all the information are required up to 31 days prior to depart
  •  Names required within 72 hours for reservations made within 30 days of departure.
Name Changes / Corrections
  • No charge before ticketing.
  • Name change / corrections – $82.00 per person once ticket issued up to 24 hours before departure.
Payment
  • Full payment due 31 days prior to departure
  • Full payment within 24 hours if reservations are made within 30 days
Ticketing / EMD service fees
  • $30.00  when  LOT issues  tickets
  • $15.00 when LOT issues EMD for Deposit, Upgrade to Premium economy class
Sporting Equipment/ Music Instruments
Discounts
  • Child, Youth, Seniors pays 100% of group fare.
  • Infant without seat pays 10% of group  fare
FOP
  • Credit card – (AX, CA, DC, VI)
  • Check – check must clear at 30days prior to departure
  • Maximum mark-up 25% of the Base Air Fare is permitted
Reservations / Special Requests
  • Group PNR have to be created by LO LOCAL OFFICE, GSA
  • Amadeus users; may make booking in GDS
  • Notification of WCHR, XBAG, Check-in etc to be received up to 15 days prior to departure
  • Groups will be Assigned Seat Block ONLY.
  • Special Meal offered  by LOT on long haul only :
    • BBML – BABY MEAL
    • CHML – CHILD MEAL
    • DBML – DIABETIC MEAL
    • GFML – GLUTEN FREE MEAL
    • HNML – HINDU MEAL
    • KSML – KOSHER MEAL
    • MOML – MOSLEM MEAL
    • NLML – NON LACTOSE MEAL
    • VGML – VEGETERIAN MEAL(NON DAIRY)
    • VLML – VEGETARIAN MEAL (LACTO-OVO)
    • SPML – SPECIAL MEAL (TEXT MANDATORY)
    • PDML – MEAL BEVERAGES (PREPAID)
    • UPML – MEAL UPGRADE
TC tickets
  • One free ticket per 25 tickets paid allowed.  Fuel surcharge and airport Tax must be paid by passenger.
Baggage
  • Check in – 1 PC free of charge  up to 50 LB (23KG) – piece of baggage is limited to 158 cm in total
  • Carry on – 1PC free of charge up to 8 LB (11KG) – piece of baggage is limited to 55 x 23 x 40 cm
  • For more information please visit our website http://www.lot.com/us/en/checked-baggage
Extra Baggage

 

Subject to change without notice. LOT Polish Airlines conditions of carriage apply

Group Request Form